Retekess T112 Paging System Trouble Shooting
Retekess T112 Paging System Trouble Shooting
Know the pagers that you used well
1, Can I add pagers, if I need to use more than 20 pagers?
Answer: sure, there are 999CH about T112 paging system, you can use 998 pagers in one time. If you want to buy additional pagers, pls contact us. We will send you a link, you can choose the quantity that you need.
2, How far do these pagers work?
Answer: In the open area, it can reach 800-1000m, but short in buildings such as 150-500m
3, How to change the working mode?
Answer: First, you need to remove the paper from the front of the pager. At this point, you can see the SET button and the MODE button. Second, press the MODE button, it will switch to another mode, and if you press the MODE button again, it will switch to third modes.
4, Can I replace the photo on the pagers?
Answer: Yes, just need to remove the plastic cover in the front of pagers, then you can change it to your own design logo. If you want to receive the photo fast, you can send us your design in PS, we will do them for you and you need to pay a fee. For more details, pls contact us at email: support@retekess.com.
5, How to pair the pagers?
Answer: pls do as the following:
6, Does the pagers need wifi when they work?
Answer: No.
7, How long does the pagers last?
Answer: The pagers are Built-in 360mAh rechargeable lithium battery. It can last 24 hours in standby time, and work about 8-10 hours.
8, If I lost the manual, where I can get it?
Answer: You can contact us at support@retekess.com we will send you the manual in PDF format
9, What is the difference between Retekess T111 and Retekess T112 paging system?
Answer: Retekess T11 has 20 channels, but T112 has 999 channels.
10, I am from the US, can I use this pager directly?
Answer: Yes, the adapter works in AC 100-240V 50/60Hz, we will send the right adapter based on your country. We have 4 types of adapter: US/EU/AU/UK.
Notice: Retekess TD177 matrices paging system comprehensive system upgrade has been released. Compared with the classic T112, its performance is absolutely impressive！Click here to learn more about TD177.
Comments
Twothetop
I've pressed the 9 button to turn off pagers and they don't turn off. I'm I doing something wrong?
Author
Thanks for using Retekess pagers. If you have the new version of the T112 model, the turn off pagers operation changed to : Press and hold number 9 until you hear a beep, then press the CALL button to turn off all the pagers. Any other help needed, just feel free to email us at support@retekess.com
Carl
After charging on the base how do you turn pagers off ? Do you have to turn each pager off manually
Sharon Widmaier-Shattuck
My pager base was unplugged and moved and now will not power back on. It there some kind of a reset that I missed?
Author
If the base is broken and the product is still under warranty, you can apply for repair. May I know when and where did you purchase the item? And what's the Order ID, please? So that we can ask the relevant customer support team to solve the problem for you. You can send an email to info@retekess.com Looking forward to your reply.
Ann Greenwald
Our system was working fine until last week. Suddenly the pagers seem not to work at a distance from the base they were working fine before. When closer to the base they will still ring but not at distances they previously worked fine. Do they need new batteries? Can I buy replacement batteries?
Author
1. How many pagers have short-distance problems? individual? Or all? 2. Please check whether the antenna of the keyboard is installed properly? 3. Is the pager fully charged before use? 4. Is there something newly added around the keyboard that will cause signal interference?
Guest
I just bought a t112 model from Amazon. It worked for half of a shift and then stopped communicating with the base. Now I can’t get any of the pagers to pair. Please let me know if there is anything I can do
Pavel
Good day. My t112 system does not communicate with pagers in any way. I tried all possible ways. Short press set button, then call number on keypad. And there is nothing. No any signal.
Author
Hello Pavel, I am so sorry for your inconvenience. Please don't worry, we will be responsible for our products. We have emailed you about this issue, could you please provide us the Order ID of the purchase? We will be sure to provide you an efficient solution once got your response.
Rich Michael
Good day. My t112 system does not communicate with pagers in any way. I tried all possible ways. Short press set button, then call number on keypad. And there is nothing. No any signal.
Author
Hello, According to the information you provided, I am afraid that there's a problem with the keypad transmitter. Please email us with the Order Details then we will provide you a satisfied solution. Apologize for your inconvenience. Best Regards
Dhal Smith
I just sent a comment about the pagers turning off and forgot to leave my email address for any further correspondence. dhal@cmwbrewery.com 512-501-0297 Thank you
Author
ok, Dhal , we got your email, and we already got your questions from Zach. Pls check it does you press the number 9 to turn off all the pagers. i already note your email, any question, i will note you. Thank you too.
Dhal Smith
We have this system at our place and they ALL seem to turn themselves off all at once and we cannot figure out why. Is this a sleep mode that happens at some point or is there a way to program these to not do this?
Author
Hello Dhal, Thanks for using Retekess guest paging system. Our customer support team will get back to you about this issue. Regards, Retekess
Author
We had asked our engineer, there is one good function of T112: one-key to turn off all pagers. Once you press the number 9 for a little while, all the pagers will turn off. No need to turn off pagers one by one .Pls make sure that you will not pres the number 9 for a long time.
Karina Donhardt
We're konstantly having this problem of all the pagers suddenly not working, usually at busy times. If a kustomer does press number 9 for too long, how do we reset it to solve the problem? (using k =c, as my keypad has lost C)
Marcelino
It seems that the system is working well. After a period, the base has no communication with the pagers. If I power the base and power it on, it work again ok for a while. Than the problem come back. I have to systems next to each other. The other system don't have this problem. What could be the problem and how can I solve it? Many thanks and regards, Marcelino
Author
Thanks for using Retekess system. When you use them, you need to ensure that the keypad transmitter and pagers have enough power to support their work.