Shipping

Almost all of the standard orders are shipped within 1-2 business days. The special orders for some customized products will take a little longer time, the specific time can be confirmed with our sales expert.

• Delivery Time

Different countries have different modes of transportation, you can choose your own mode of transportation when you place an order, please refer to the table for the corresponding mode of transportation and time limit for specific countries.

1. If the products that you purchased are available in our local warehouses, we will ship them from there and it takes about 3-6 business days for delivery as usual.

2. This table only presents the transportation information of some countries, if you do not find the relevant transportation information of your destination, please contact the customer service directly for inquiry.

• Shipping Fee

  1. The specific shipping costs are also inconsistent as a result of the product weight, policies in different countries, etc. You can find out the specific cost through the following steps:

  2. Select the product you are interested in-Buy it now - Add and save your address, and click Continue-It will show the shipping options and corresponding fee.

  Note: If your address belongs to a remote area, you will need to pay a relevant fee.

• Change Shipping Address

  Please contact us with the new shipping address before your order is shipped out if needed. Once the order is en route, we will not be able to change the address for you. For this case, you have to contact your local logistics company to find a solution.

  Retekess delivers products worldwide, and we hope that more and more companies around the world will benefit from our wireless communication products.

• FAQ

  Q: Will all the products will be delivered at the same time when I ordered more than one item?

  A: Most orders will be dispatched from the same warehouse. In a few orders, different products may be dispatched from different warehouses. At this time, the delivery time may not be the same. Please be patient and wait for the arrival of all ordered products.