Common Problems with Bluetooth TWS Hearing Aids

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Hearingsense 1 tws hearing aid has no sound

1. The battery is dead

2. The sound outlet or microphone is blocked: clean the sound outlet or microphone

3. The hearing aid is not worn correctly, and the infrared light is not sensed: take out the hearing aid, wear it again, adjust the angle, and clean the filter of the light-sensing part until a sound is made

4. The earplug is blocked: clean the earplug

The sound is very weak and unclear

1. The battery is low

2. The volume is too low

3. The earplug is loose

4. The sound outlet or microphone is blocked

Why can't otc hearing aid Bluetooth signal be searched? How to solve it?

1. The Bluetooth function of the mobile phone is not turned on

2. Affordable hearing aid is not turned on: try to put the hearing aid back into the charging box, take it out again after 10 seconds, and then click Bluetooth connection

3. The hearing aid has been connected by other devices

The charging box does not light up

1. The adapter is not powered on:

① Check whether the adapter is plugged in

② Check whether the 110/220AC socket has power and whether there is poor contact

2. The USB cable is not plugged in

Unable to charge the Bluetooth hearing aid

1.  Portable hearing aid is not placed in the charging slot according to the left and right ear positions

2. The small charging box battery is exhausted

3. The charging contact points are dirty: Use a clean dry cloth to clean the charging contact points

The white light of the hearing aid charging indicator is always on

Hearing aid charging is completed: After the hearing aid is charged, the hearing aid charging indicator changes from a blue light to a white light and goes out within 2 hours

The charging indicator of the charging box is not on or flashing

After the charging box is low-powered, it is not charged in time: Avoid continuing to use the charging box after the low-power prompt, and charge it in time. If the indicator light is not on or flashing, plug in the USB cable and charge for more than 5 hours, it can automatically restore to the normal charging state; if it still cannot be restored, please contact after-sales service

The host does not automatically shut down after being inserted into the charging box in the correct way or the host does not turn on after charging

The charging box is exhausted

After the host is inserted into the charging slot, the charging light is on, and the host is not turned off?

The program response time is insufficient because the console is put back into the charging slot too soon after being taken out: Take out the console again, wait for the charging light to go out and the console light to start flashing, then insert the console into the charging slot in the correct way