Q: Where can I get a manual of the A-TC03/T-AC04 keypad?
A: You could download the manual from Retekess official website: Download
Q: How do we program the RFID cards?
A: Enter Programming mode by pressing * then enter the Master Code, then press #, then press *,
Next, Press 1, then swipe card across the front of the keypad, then press #
To keep entering cards, Press 1, swipe the next card across the front of the keypad, then press # and continue to repeat the process until you have entered all the cards you want to enter.
Q: Can cards be deleted from this keypad?
A: Yes. It's a built in controller, so you can add/delete directly from the device. If using in Wiegand mode, you would need to manage the cards from your own controller
Q: Can I configure multiply pin codes and change some/all of them easily?
A: Yes, you can add multiple pin codes according to the instructions. And If you use prox cards with it, each card can have an access code with it.
Q: How to remove pin code from system?
A: 1. to enter the programming mode: *Master code(default 999999)#
2. to enter: 2 user ID number # for a PIN user or 2 Read card # for a card user
Q: How do I reset master code if I forgot mine?
A: If you want to reset master code, you need to reset to factory default according to the following instruction
Q: Does it support dry contacts?
A: Yes, it does. The access control keypad has an internal relay with Common, NO and NC.
Q: Are the purple and blue wires normally open dry contact?
A: Yes, purple and blue are NO according to the spec sheet
Q: Can the keypad connect to Access Control?
A: Generically, yes. It has the wires for connection to a Weigand protocol access control system, which is the majority of them.
Q: Can we use this for elevator door entrance as well?
A: Yes, you can
Q: What is the length of the wiring cable to go through a wall?
A: The jacketed length of the cable is 9 inches. The individual wires extend another 2 1/2 inches
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