Answers to Common Usage Questions of Self-fitting Hearing Aids

① Where can I download the APP software for rechargeable hearing aids?

The name of the APP for professional hearing aids is "HearingSense". Android system can be downloaded in "Google Play", and Apple system can be downloaded in "Apple Store".

② Are there any requirements for using the product's automatic customized personalized hearing mode?

If you want Bluetooth hearing aid to automatically customize personalized settings based on the hearing test results, you need to select the United States when selecting the region using the software. If you have already selected other countries, you can uninstall the software first, then download the software to reselect the region.

③ Hearingsense 1 otc hearing aids rarely have howling, but when there is howling, how can the user adjust it?

The occurrence of howling can be effectively reduced by adjusting the gain attenuation of 4000HZ and 6000HZ in the "equalizer" in the APP.

④ I can't hear clearly when listening to TV wearing a tws hearing aid. How can the user adjust it?

The sound of TV is generally 300Hz-3000Hz, which is the highlight of the mid-frequency. You can turn on the equalizer function in the personalized options in the App, focusing on increasing the gain of 500Hz, 1000Hz, and 2000Hz to make up for the problem of unclear sound when watching TV.

⑤ Bluetooth hearing aids that sound too low

When using, first adjust the sound of the affordable hearing aid to the highest, then turn off the noise reduction, and switch to different modes to try.